Effective Date: January 02, 2025
Kwelanga Minds & Measures, LLC (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of our clients, site visitors, and stakeholders. This Privacy Policy explains how we collect, use, store, share, and protect personal data through our website and consulting services.
This policy applies to all individuals who interact with us—including visitors to our website, prospective clients, consulting partners, and representatives of behavioral health organizations.
Who We Are
Kwelanga Minds & Measures, LLC is a data-driven consulting company that empowers behavioral health organizations to understand and apply data systems and practices for measurable, equitable change. We provide strategic data consulting, evaluation, and implementation support.
Website: kwelangamindsandmeasures.com
Email: ad***@**********************es.com
What Personal Data We Collect and Why
We collect personal and organizational data to deliver effective consulting services, ensure compliance, and improve our digital and operational performance. The types of data we collect fall under the following categories:
Personal Identification Information
We may collect the following personal data when you voluntarily provide it:
- Full name
- Email address
- Phone number
- Job title
- Organization name
Why we collect it:
This data is collected to communicate with you about services, schedule consultations, deliver project updates, and provide relevant business or industry information.
Organizational and Project Data
- Behavioral health program information
- De-identified or aggregated client data
- Organizational goals, performance indicators, and metrics
Why we collect it:
This data is collected to provide tailored consulting services, perform data analyses, support organizational improvement, and generate reports and recommendations.
Data is collected only with your explicit consent and through service agreements.
Sensitive Personal Data
We do not intentionally collect sensitive data (such as mental or physical health information) unless it is voluntarily shared by clients in a professional context.
- If such data is shared:
- It is de-identified when possible
- It is only used to deliver the agreed-upon consulting service
- It is handled in compliance with ethical standards and, where applicable, HIPAA guidelines
We enter into Business Associate Agreements (BAAs) with clients when required.
Payment Information
We offer services that require payment, and we collect and process payment information in a secure and confidential manner.
How We Collect Payment Information:
When you purchase services from Kwelanga Minds & Measures, LLC, payment is processed through trusted third-party payment processors such as Stripe, PayPal, or other secure invoicing platforms.
- Information collected may include:
- Name
- Billing address
- Contact email
- Payment method details (e.g., credit/debit card – not stored by us)
- Transaction details
Why We Collect It:
This data is collected to process service payments and transactions, send invoices, receipts, and confirmations, manage bookkeeping and tax compliance, issue refunds or resolve billing disputes, and to prevent fraud and unauthorized transactions.
We do not store your full credit or debit card information. All payment data is encrypted and handled in compliance with PCI-DSS standards via the selected payment processor.
Technical Data
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
- Referring URLs
Why We Collect It:
This data is collected to improve user experience, maintain site security, and assess the effectiveness of our digital presence. This data is collected using cookies and analytics tools such as Google Analytics.
How We Collect and Use Your Data
We collect data through:
- Contact and intake forms on our website
- Discovery calls and consultations
- Email communications
- Client contracts and service agreements
- Website cookies and analytics tools
- Newsletter opt-ins
We use your data to:
- Deliver consulting services
- Respond to inquiries and provide support
- Customize service recommendations
- Improve our website and digital experience
- Communicate about relevant offerings, only if you opt in
- Maintain internal business records
- Comply with legal and contractual obligations
Legal Basis for Processing Data
We process personal data under the following legal bases:
- Consent
- When you submit information voluntarily through our website or consultation process.
- Contractual necessity
- When data is required to fulfill a service agreement.
- Legitimate interest
- For improving services, managing our business, and marketing.
- Legal obligation
- When required to comply with applicable laws or regulations.
Data Sharing and Third Parties
We do not sell or rent your data.
We may share your data with:
- Contractors or collaborators who assist in project delivery (bound by confidentiality agreements)
- Service providers such as email marketing platforms, CRMs, or analytics tools (e.g., Google Analytics, Stripe, Mailchimp)
- Legal authorities when required by law
All data shared is limited to what is necessary for fulfilling services or legal obligations.
Data Retention
We retain personal and project data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with our legal and contractual obligations
- Maintain records of service delivery and communications
Unless a longer retention period is required, contact form submissions and general communication data are kept for up to 2 years.
Your Data Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw your consent at any time
- Object to or restrict certain types of data processing
- Lodge a complaint with a data protection authority (if applicable)
To exercise these rights, please email us at ad***@**********************es.com.
Data Security
We take data protection seriously and take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse, including:
- Use of SSL encryption on our website
- Secured file sharing platforms (e.g., Dropbox Business, Google Workspace)
- Limited access to sensitive data among team members
- Confidentiality agreements with all collaborators and contractors
Cookies Policy
Our website uses cookies to:
- Understand how visitors use our site
- Enhance functionality
- Improve performance and content relevance
You can manage or disable cookies in your browser settings. Continued use of the site constitutes consent to the use of cookies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we do, we will update the “Effective Date” above.
We encourage you to review this policy regularly. Continued use of our services constitutes acceptance of any updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Kwelanga Minds & Measures, LLC
Email: ad***@**********************es.com
Website: kwelangamindsandmeasures.com